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Why Schindler?
- We are the only locally managed major lift company in New Zealand.
- We have a customer showroom in our Auckland office
- Our local Design team has five qualified structural engineers experienced in the lift industry
- We have the best customer satisfaction globally
Guaranteed quality service delivery
- Maintenance schedules are prepared for the New Zealand environment
- The Call Centres are operated by Schindler staff in New Zealand
- Real time breakdown information is available online
- Our inventory of OEM and third party stock parts is the largest in the country
Unique people and products.
Ultimately, they save you time and money, helping you get your project completed quickly, efficiently and hassle free. We know that when our team is happy and take pride in the work they do for Schindler, they'll give you great service. So part of our worldwide structure are regular internal and external surveys to make sure we're on track with our objectives.
Most companies only look at the financial results. Internationally, we perform on a number of factors such as:
- Customer Satisfaction levels (your feedback from new installations, maintenance and modernisations)
- Employee surveys (how our employees rate their satisfaction within the company)
This means we inherently have the structures in place to ensure you get what you want - the products and people to surpass your expectations.
It may sound so simple, however we believe it is our people and products that differentiate us far and beyond anyone else.
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