• Elevators
    • Passenger elevators
      • Schindler 3000

        The Schindler 3000 is our all-round passenger elevator that matches form with function. It's the perfect elevator for different building types and uses.

      • Schindler 5000

        The Schindler 5000 is our elevator for mid-rise residential and commercial buildings that features striking interiors, flexible sizes, and effective performance options.

      • Schindler 7000

        The Schindler 7000 is our premium passenger elevator for high-rise buildings that exceeds the demanding specifications for tall structures and skyscrapers.

    • Freight & other elevators
      • Schindler 2400

        The Schindler 2400 is our extra-large service elevator that can transport both people and goods. Designed for high-traffic areas, it's the workhorse that never complains.

      • Schindler 2500

        The Schindler 2500 is our bed elevator that provides bump-free entry and exit for the comfortable transport of patients in hospital beds or wheelchairs.

      • Schindler 2600

        The Schindler 2600 is our cargo freight elevator for warehouses, shopping centres and industrial facilities. It makes lifting heavy loads a lightweight task.

    • Modernisation
      • Schindler 1000 Plus

        Our Schindler 1000 Plus basic replacement elevator brings a new level of comfort, efficiency and style to the elevators in your residential building.

      • Schindler 3000 Plus

        Our Schindler 3000 Plus standard replacement elevator is more flexible in every way. It fits perfectly into many different applications and environments.

    • Destination control
      • PORT elevator

        PORT Elevator is our advanced destination dispatch system that ensures minimal waiting times and optimal passenger comfort.

      • myPORT

        Schindler myPORT is an app facilitating seamless building navigation through personalised elevator calls, access, and visitor management.

    • CleanMobility
      • ElevateMe App

        With Schindler’s ElevateMe mobile app, building tenants and guests can call an elevator and select their destination right from their smartphones.

      • UV CleanCar

        Our Schindler UV CleanCar elevator solution uses UV-C ultraviolet light to destroy bacteria and viruses, reducing the risk of transmission between passengers.

      • UV CleanAir

        With Schindler UV CleanAir, the air in elevator cabins is sanitised and cycled more frequently and efficiently.

      • CleanSpace

        Schindler CleanSpace allows you to adjust elevator load capacity, preventing overcrowding and ensuring a safer travel experience.

      • Schindler PORT & myPORT Public

        With Schindler PORT and myPORT, your visitors can navigate their way through the building's elevator using only their phone or personal access card.

  • Escalators & Moving walks
    • Escalators
      • Schindler 9300

        The Schindler 9300 escalator with enhanced safety features, energy efficiency, and space savings is ideal for moving people in commercial & public spaces.

      • Schindler 9700

        The Schindler 9700 escalator is the ideal mobility solution for large public spaces with high-traffic demands, like airports and train stations.

    • Moving walks
      • Schindler 9500AE inclined

        The Schindler 9500AE inclined moving walk was developed especially for shopping malls, providing quiet and comfortable transportation from floor to floor.

      • Schindler 9500 horizontal

        The Schindler 9500 horizontal moving walk is ideal for meeting the public transportation requirements of facilities such as airports.

    • Modernisation
      • Full replacement

        Upgrade your property by replacing your older equipment with new, cutting-edge Schindler 9300 or Schindler 9700 escalators or with Schindler 9500 moving walks.

      • InTruss

        With Schindler InTruss, we extract the existing escalator or moving walk, keeping its truss in place. A new unit is then assembled inside the existing truss.

    • CleanMobility
      • Ultra UV & UV Pro

        Our Schindler Ultra UV and Ultra UV Pro solution helps keep handrails clean and reduces bacteria and viruses with an innovative and effective UV-C light system.

  • Services
    • Overview
    • Customer Support & Repairs
    • Maintenance
    • Digital Services
      • Schindler Ahead ActionBoard

        Our Schindler ActionBoard tool brings together all the information about your elevator or escalator, and displays it all in one simple, easy-to-use place.

      • Schindler Ahead RemoteMonitoring

        Schindler Ahead RemoteMonitoring is our digital solution that gives you real-time insights into your building's equipment health and performance.

      • Schindler Ahead TeleAlarm

        Schindler Ahead TeleAlarm is our industry leading phone emergency solution which guarantees you access to our 24/7 Customer Service Centre from inside an elevator.

      • Health Check

        Schindler Health Check generates a monthly report on your equipment status, providing valuable information including usage statistics and performance indicators.

  • Careers
    • Overview
    • Who we are
      • People

        Learn about the people, traditions, and values that motivate us to tackle the urban mobility challenges of the 21st century.

      • Inclusion and diversity

        Our global presence gives us access to the full spectrum of human diversity – reinforcing our ability to adapt and innovate.

      • Society

        Help us transform the world. We’re looking for driven professionals ready to solve society’s most pressing urban mobility challenges.

      • Our values

        Our values are the foundation of everything we do, and allow us to remain a leading global player in the elevator and escalator industry.

      • Facts and figures

        Discover the facts behind what makes Schindler a great company to work for.

    • Why Schindler
      • Compensation and benefits

        Discover more about Schindler employee compensation packages and benefits – competitive salaries are just the start!

      • Work-life balance

        Finding the right balance between work and life can be tough. We make it easier through flexible modern policies designed to meet diverse needs.

      • Training

        The key to maintaining Schindler’s proud legacy is by making sure that all our people – at every level – remain trained and ready.

      • Apprenticeship program

        Start your career working in an exciting environment while you gain all the skills to become a qualified Electrician.

      • Career development program

        Discover how we take our most talented young professionals on an international and multidisciplinary 6-year journey to help their careers flourish.

      • International careers

        International assignments are a key part of how we develop our people. Grow your career internationally with Schindler.

    • Who we look for
      • Experienced professionals

        Whether you’re a lift technician or an engineer, we need people with experience and skill. Seasoned professionals make our elevator service company great!

      • Students and graduates

        Explore the extensive possibilities for students and recent graduates at Schindler.

    • Open positions
  • Segments
  • Innovations
  • References
  • About us
  • Contact
Get in touch

Auckland Flood Response

On Friday 28th January, the Auckland region experienced an unprecedented rainfall event which resulted in many buildings and infrastructure being flooded. The flooding affected some lifts and escalators in the region.

Now that units are back in temporary service, we have a dedicated team who are managing our overall response to the flooding to support you going forward. This web page is designed to help answer some of the questions our customers and passengers have in regard to the units that may have been affected by the flooding.

The first thing you need to do is call our Customer Care Centre directly on +64 9 353 7502 to log a job. Once your job has been logged in our system a technician will be dispatched to your site as soon as possible to isolate the affected units and ensure the unit is safe.

We will record in our system that the unit is shut down (if needed) and now awaiting further assessment from our Service team once the water has been drained from the Lift/Escalator pits as arranged by the customer.

As we move into the assessment phase of our response, we prioritise these based on Aged Care, Health Services, Public Transportation and buildings with no operational lifts. Our Service Administration team will be contacting our affected customers in order of priority as per above to organise an assessment. Please provide a work order for the assessment when they make contact if you haven’t already.

The assessments will take one technician an estimated four hours per unit. Following this we will provide you with two further quotes as follows:

  1. Quote to get the unit back into temporary operation ensuring passenger safety
  2. Quote on what components will need to be replaced or repaired to return unit to normal operation in the mid to long term

If you have logged a call with us and you still haven’t had a technician visit your site please call our Customer Care Centre again directly on 09 353 7502.

Components that have been in contact with water may need to be replaced after the assessment has been completed. Water damaged components may affect the reliability of your units and we cannot guarantee consistent operation until the components have been replaced or repaired. You will receive quotes after the assessment on what needs to be fixed to return the unit to normal working order. Please speak with your Service Leader.

Our service team are busy prioritising their jobs to get units back up and running. Please be assured that if you have logged a job with our Customer Care Centre, someone will be in touch as soon as possible. Please be patient with our team and we will respond as soon as we can.

Once the pit is dry you need to inform the Customer Care Centre that the water has been drained and we will dispatch one of our team to do an assessment. If the unit can be put into temporary service, we will do this. However, if components require replacing then the quote for this will be sent to you immedi-ately for your approval. Once this has been approved, we will source the part/s to get your unit back into service as soon as possible.

Please make contact with your Building Manager to confirm if they are aware of the problem. If they are, they should have made contact with our Customer Care Centre to log a job. Your building manager will be able to provide you with any updates.

Alternatively, if you need welfare assistance as a result of the lift outages, please contact Auckland Emergency Management’s welfare team on 0800 22 22 00.

We encourage Aucklanders to check on their neighbours, particularly those who are elderly or vulnerable, and to again notify Auckland Emergency Management if assistance is required.

Entrapments and the safety of our passengers is always our number one priority. If there is an entrapment please use the lift phone button on the panel inside the lift. This will connect to our Customer Care Centre and allow us to confirm that the passenger is trapped. Once we can confirm this with the passenger we will dispatch a technician straight away. Entrapments always take priority.

Many of our components are the same across different units. We keep a high level of available stock in our Auckland warehouse but with the flooding these normal stock levels have decreased. We are working closely with our global factories to ensure that we get required parts into the country as soon as possible. Your Service Leader or Team Leader will keep you updated on timings accordingly.

In an emergency

If you have an entrapment, please phone our Customer Care Centre directly on +64 9 353 7502.

If you have an emergency, please dial 111.

If you need welfare assistance as a result of the lift outages, please contact Auckland Emergency Management’s welfare team on 0800 22 22 00. We encourage Aucklanders to check on their neighbours, particularly those who are elderly or vulnerable, and to again notify Auckland Emergency Management if assistance is required.