Elevator & Escalator services From support to maintenance and repair
Schindler is committed to preventive maintenance programs for your elevators and escalators that will keep your equipment running safely and reliably. With trailblazing technology and highly trained technicians, this means fewer callbacks and fewer inconveniences for your tenants or guests.
Schindler service benefits
Reliability tailored for you.
- We have the largest inventory and third party stock parts in New Zealand
- Our technicians can order stock directly from site and ensure your elevators and escalators are back up and running faster
- Our local warehouses stock a variety of parts for both Schindler and other brands of elevators and escalators
- Our international network gives us priority access to more customised parts
Superior responsiveness
As your partner, we are committed to knowing what you need and making sure you get it when you need it. We accomplish this through:
- Structured maintenance routines to ensure consistent, reliable service
- Real-time dynamic scheduling to ensure the most efficient maintenance program
- The option to have 24/7 integrated Schindler Ahead service to proactively monitor and identify potential issues and resolve them before they develop.*
*refer to our contract options for more details
Meaningful communication
The information you need, when you need it.
- Online access to your service history through Schindler Ahead ActionBoard to see how your equipment is running*
- E-tickets for notable events regarding callbacks, preventive maintenance and more
- 24/7 Local Customer Service Network connects you with our well-trained and professional call centre team who can notify a technician almost immediately of your emergency
- The bottom line: the right service at the right time so you don't have to worry.